Senior IT Support

Design, implement, and maintain IT systems and infrastructure.
Perform system upgrades, installations, and migrations.
Troubleshoot and resolve hardware, software, and network issues.
Collaborate with cross-functional teams to ensure smooth system integration.
Provide technical support and assistance to end-users.
Implement and manage security measures, ensuring compliance with Industry-standard.
Conduct regular system audits for performance optimization.
Document system configurations, processes, and procedures.

Bachelor’s degree in Computer Science, Information Technology, or a related field.
5-8 years or above of proven experience as a System Engineer in private, Public, or Hybrid cloud management.
Experience with virtualization technologies
Experience with Container technology management
Experience in System Integration Management, Test Management, and Deployment management.
Strong understanding of networking protocols and security best practices.
Familiarity with cloud platforms (AWS, Azure, or Google Cloud)
Excellent problem-solving decision-making and communication skills.
Relevant certifications such as MCSE, CCNA, AWS, and GCP are a plus.